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Personas (Pro) capture how each social account should sound — tone, audience, topics, and writing rules.

How they work

  • Built per platform account (e.g. LinkedIn member, Facebook Page, Threads profile)
  • Stored against the platform account id (not only workspace)
  • Applied when generating content, agent replies, and comment analysis

Where they’re used

SurfaceUses persona
AI ComposerYes
Workspace / WhatsApp agentsYes
AI Watcher auto-repliesYes
Chrome extension rephraseWhen available for LinkedIn

In the app

Settings → Persona (or platform settings) — build, edit, or rebuild persona from profile data.

API note

Persona builders live under platform-native routes (e.g. /linkedin/persona, /facebook/persona/...). Unified publishing does not require sending persona fields — the backend loads the persona for the destination account when generating AI content. Plan gate: personas_enabled (Pro).